Job Overview & Fast-Facts

Company Name	WNS Global Services
Role / Designation	Associate – Operations
Industry / Sector	BPO / Operations
Job Location	Hyderabad
Experience Required	Freshers / Experienced Candidates
Qualification	Any Graduate (BA, B.Com, B.Sc, BBA, B.Tech, etc.)
Work Culture	Global Exposure, Learning & Growth, Collaborative Culture, Meaningful Work
Application Status	Immediate Joining

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Key Responsibilities

Manage day-to-day operational transactions, data validation, and customer support processes.
Maintain high service quality, SLA adherence, and accuracy standards across client deliverables.
Analyze process tickets, troubleshoot operational queries, and prepare daily summary logs.
Participate in process improvement initiatives and knowledge transfer sessions.

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Graduates from any recognized university (2024, 2025, or 2026 batches welcome).
Good verbal and written English communication skills.
Basic computer literacy, keyboard typing proficiency, and problem-solving aptitude.
Willingness to work in rotational shifts with cab facilities provided.

Round 1

HR Screening & Communication Round (Versant / Voice Evaluation)

Round 2

Operations Technical Interview & Typing Test

Round 3

Client Round / Managerial Discussion

Round 4

HR Documentation & Immediate Onboarding

Click below to apply directly on the official company career portal.

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